Welcome to Ronu Ji Travels. These Terms & Conditions govern your use of our website www.ronujitravels.in and the booking or use of our travel and transportation services.
By accessing our website, submitting an inquiry, making a booking, or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before making a booking.
Ronu Ji Travels provides travel and transportation services, including:
Availability of vehicles and services depends on the selected date, location, vehicle type, and other booking requirements.
To make a booking, customers may be required to provide accurate information, including:
A booking will be considered confirmed only after confirmation from Ronu Ji Travels and, where applicable, receipt of the required advance payment.
Providing incorrect or incomplete information may affect the availability or execution of the booking.
Vehicle availability is subject to the date, time, route, location, and vehicle category selected by the customer.
In case the requested vehicle is unavailable due to unforeseen circumstances, breakdown, maintenance, operational issues, or other reasons beyond our reasonable control, Ronu Ji Travels may provide a suitable alternative vehicle or discuss an alternative arrangement with the customer.
Customers may request a specific vehicle category or model. However, the availability of a particular make, model, colour, or individual vehicle is not guaranteed unless specifically confirmed by Ronu Ji Travels.
Where necessary, a similar vehicle in the same or comparable category may be provided.
The fare quoted to the customer may depend on factors such as:
Any additional charges applicable to the journey will be communicated to the customer wherever reasonably possible.
Unless specifically mentioned in the quotation, tolls, parking, state taxes, permits, entry fees, and similar expenses may be charged separately.
Depending on the booking and service, Ronu Ji Travels may require an advance payment to confirm the reservation.
The remaining amount, if applicable, must be paid according to the agreed payment schedule.
A booking may not be treated as confirmed until the required advance payment and confirmation process have been completed.
Cancellation and refund terms may vary depending on the vehicle, travel date, booking type, advance amount, and time of cancellation.
Customers are advised to confirm the applicable cancellation and refund conditions at the time of booking.
Refunds, where applicable, will be processed according to the agreed cancellation terms and may be subject to applicable deductions.
Any request to change the pickup location, destination, travel date, vehicle, travel duration, or other booking details should be communicated to Ronu Ji Travels as early as possible.
Changes are subject to vehicle availability and may result in additional charges.
If the customer exceeds the agreed travel distance, rental duration, route, or other agreed booking limits, additional charges may apply.
Additional charges may include extra kilometres, extra hours, driver allowance, tolls, parking, taxes, permits, or other applicable expenses.
Customers are expected to:
Customers may be responsible for costs resulting from damage to the vehicle caused by their negligence, misuse, or intentional actions, subject to applicable law.
Drivers are appointed by Ronu Ji Travels or its service partners and are expected to provide safe and professional transportation.
Drivers may refuse to undertake any activity or route that is unsafe, unlawful, or otherwise prohibited.
Travel times may be affected by traffic, weather, road conditions, vehicle restrictions, government regulations, strikes, accidents, or other circumstances beyond our control.
Ronu Ji Travels does not guarantee a specific arrival time where travel conditions are outside our reasonable control.
Customers are responsible for their personal belongings and luggage during the journey.
Ronu Ji Travels will not be responsible for loss, theft, or damage to personal belongings left unattended in the vehicle, except where liability cannot legally be excluded.
Customers should ensure that all luggage and personal belongings are collected before leaving the vehicle.
Customers must not use our vehicles for:
Smoking or consumption of prohibited substances inside the vehicle may not be permitted.
Ronu Ji Travels will make reasonable efforts to provide services as confirmed.
However, we shall not be responsible for delays, cancellations, or service interruptions caused by circumstances beyond our reasonable control, including but not limited to:
Where reasonably possible, we will attempt to assist the customer with an alternative arrangement.
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, vehicle availability, pricing, routes, services, photographs, specifications, and other information may change without prior notice.
Website content should not be considered a guarantee of availability or a final quotation unless confirmed by Ronu Ji Travels.
Certain services may involve third-party service providers, partners, vehicle operators, hotels, payment providers, or other external parties.
Where third-party services are involved, their own terms and conditions may also apply.
Ronu Ji Travels will make reasonable efforts to work with reliable service providers but cannot be responsible for matters solely attributable to an independent third party, subject to applicable law.
Users agree not to:
All content available on the Ronu Ji Travels website, including text, graphics, logos, images, branding, design, and other materials, is owned by or used with permission by Ronu Ji Travels unless otherwise stated.
No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
Ronu Ji Travels will make reasonable efforts to provide reliable and professional transportation services.
To the extent permitted by applicable law, Ronu Ji Travels shall not be liable for indirect, incidental, consequential, or unforeseeable losses arising from delays, changes, cancellations, traffic conditions, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
Any personal information provided by customers through our website or during the booking process will be handled according to our Privacy Policy.
Customers are encouraged to review our Privacy Policy to understand how their personal information is collected, used, and protected.
Ronu Ji Travels reserves the right to update, modify, or change these Terms & Conditions from time to time.
Changes will become effective when the updated Terms & Conditions are published on this page.
Customers are encouraged to review this page periodically.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with our services or these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Delhi, India, unless otherwise required by applicable law.
If you have any questions regarding these Terms & Conditions or our services, please contact us:
Phone: +91 85272 77369
Email: ronujitravels@gmail.com
Email: info@ronujitravels.in
Address:
C-9 Kanti Nagar Extension,
Opp. Metro Pillar No. 119,
Delhi – 110051, India
Website: www.ronujitravels.in
By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
