Privacy Policy

Privacy Policy

Last Updated: September 2, 2026

At Ronu Ji Travels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website www.ronujitravels.in or contact us for our travel and transportation services.

By using our website or submitting your information through our inquiry, booking, contact, WhatsApp, or other communication channels, you agree to the practices described in this Privacy Policy.

1 Information We Collect

When you use our website or contact us, we may collect information such as:

  • Full Name
  • Mobile Number
  • Email Address
  • Pickup and drop-off location
  • Travel date and time
  • Destination and travel requirements
  • Number of passengers
  • Vehicle or tour package preferences
  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.

2 How We Use Your Information

We may use the information collected from you for the following purposes:

  • To respond to your inquiries and requests
  • To provide quotations and travel information
  • To process and manage bookings
  • To arrange car rental, Tempo Traveller, taxi, airport transfer, corporate travel, and tour services
  • To communicate with you regarding your booking or inquiry
  • To provide customer support
  • To improve our website, services, and customer experience
  • To send service-related updates or important booking information
  • To prevent fraudulent, unauthorized, or unlawful activities
  • To comply with applicable legal and regulatory requirements

We only collect and use personal information that is reasonably necessary for the relevant purpose.

3 Information Sharing

Ronu Ji Travels does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers, drivers, vehicle operators, hotels, travel partners, payment service providers, or other parties involved in fulfilling your booking or travel requirements.

We may also disclose information where required by applicable law, legal proceedings, government authorities, or to protect our rights, customers, property, or safety.

4 WhatsApp, Phone and Email Communication

Our website may provide options to contact us through phone, WhatsApp, or email.

When you choose to contact us through these platforms, the information you provide may also be processed according to the respective platform's privacy policies and terms of service.

We may use the contact information you provide to communicate with you about your inquiry, booking, quotation, travel arrangements, or related customer-service matters.

5 Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance the user experience.

Cookies may help us:

  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance
  • Analyze website traffic
  • Provide a better browsing experience

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6 Third-Party Services

Our website may contain links, buttons, or integrations provided by third parties, including communication, mapping, analytics, social media, payment, or other service providers.

Ronu Ji Travels is not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing them with personal information.

7 Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8 Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing services, maintaining business and booking records, resolving disputes, enforcing agreements, and complying with applicable legal requirements.

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal or business requirements.

9 Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Raise a concern or complaint regarding the handling of your personal information

To exercise any applicable privacy right, you may contact us using the details provided below.

10 Children's Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes that are prohibited under applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11 Changes to This Privacy Policy

Ronu Ji Travels may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with the revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Ronu Ji Travels

Phone: +91 85272 77369

Email: ronujitravels@gmail.com

Email: info@ronujitravels.in

Address:
C-9 Kanti Nagar Extension,
Opp. Metro Pillar No. 119,
Delhi – 110051, India

Website: www.ronujitravels.in


By using our website and submitting your information to Ronu Ji Travels, you acknowledge that you have read and understood this Privacy Policy.

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